Saturday, June 11, 2011

BMW March 2011 iDrive Bluetooth issues

I bought a new 2011 BMW 335d back in May of 2011. The car is a superb. I love it. My only issue is with the iDrive system. There are design flaws and functionality issues. The Bluetooth system design is at the top of the list.

Scenario:
A potential client has called you as you're getting to your car. You are talking as your open the door to your new BMW. You get in, and you turn on the car. While you're talking, the iDrive system starts up. The Bluetooth module on the car kicks in and immediately grabs your call. Silence... The iDrive system hasn't yet initialized the microphone or the speakers. Seconds pass. 1.. You fumble with your phone to try and see if the call was dropped. 2.. You try to unlock the phone. 3.. Your scrambling to type your iPhone unlock code in. 5.. You see that the call has been routed to your car's Bluetooth. 6 seconds have passed and your caller has hung up just as the iDrive turns on the microphone and the speakers.

This is what would happen to me. I became trained at keeping my phone unlocked and in my hand whenever I was on the phone and starting my car. I would immediately switch the call back to my phone the moment the car would take the call.

The good news is that the BMW dealer can update the software as they did for me. There are virtually no changes other than a different look for the Bluetooth Active Call dialog, and the fix for this issue.

Glad to see that after lots of pushing and prodding, they finally did something to resolve this.

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